Our Teaching Approach
Our online learning is designed to be simple, flexible, and supported—so you can study confidently around work, family, and everyday commitments. Whether you’re starting your learning journey or progressing to a higher level, our approach helps you learn at your own pace with guidance when you need it
Learning Experience
Flexible Access
All course materials are available online, allowing you to access lessons anytime and from anywhere. There are no fixed classroom schedules, giving you the freedom to study when it suits you best.
Structured Modules
Courses are organised into clear, structured modules that break learning into manageable sections. Each module is designed to help you understand key topics step by step, making learning easier to follow and apply.
Assessments
Assessments are completed online and are designed to help you demonstrate your understanding of the course content. Depending on the course, assessments may include quizzes, written assignments, or practical-based questions.
Learner Support
Support is available throughout your learning journey. Our team can assist with course-related questions, assessments, and general guidance to help you stay on track.
What You Need to Get Started
Device Access
You can study using a smartphone, tablet, laptop, or desktop computer. Our online learning platform is designed to work across devices, allowing you to learn wherever it’s most convenient.
Internet Connection
A stable internet connection is required to access course materials, submit assessments, and communicate with support when needed. Standard home or mobile internet is sufficient.
Study Space
A quiet and comfortable space is recommended to focus on studies, complete learning tasks, and concentrate when studying. This does not require a dedicated area.
Support & Guidance
Here to Support You Throughout Your Learning
Course Guidance
Clear guidance on course structure, learning expectations, and how to approach your studies effectively.
Learning Support
Ongoing support to help you understand course content and stay confident throughout your learning journey.
Progression Advice
Advice on progressing to higher-level courses, including guidance from Level 2 to Level 3.
Assessment Help
Support with understanding assessment requirements and completing tasks correctly.
Technical Assistance
Help with accessing learning materials and resolving technical or platform-related issues.
Technical Assistance
Learner enquiries are typically responded to within 24–48 hours during working days.
Frequently Asked Questions
Is the learning self-paced?
Yes. You can study at your own pace and access course materials at times that fit around your work and personal commitments.
Can I pause and continue later?
Yes. You can pause your studies and return to your course when you’re ready, as long as you complete it within the recommended timeframe.
Do I get a certificate?
Upon successful completion of your course and assessments, you may receive a certificate confirming your achievement.
How do assessments work?
Assessments are completed online and may include quizzes or written tasks, depending on the course. Guidance is provided for each assessment.
Do I get a certificate?
Yes. You can pause your studies and return to your course when you’re ready, as long as you complete it within the recommended timeframe.